Credit Card Payment

PAYMENT INSTRUCTIONS

Our payment form below is a quick and easy way to manage your account payments. Please be mindful of the following information:

We accept Visa, MasterCard, Discover, or American Express.
You must provide a Provident Trust Group Account Number or Invoice Number to be able to see your outstanding invoice(s).
Have your email ready to receive an electronic copy of the payment receipt.

IMPORTANT NOTE

IRA Contributions cannot be made via Credit Card. Contributions to IRAs must be sent via check or wire. Credit Card Payments are only available for fee payments.

Provident Account #:

Please select the Invoice(s) you would like to pay. If you already sent the payment for any of the invoices below, do not pay the invoice again.

	INVOICE #	DESCRIPTION	DUE DATE	AMOUNT
		AUTOPAY ON DUE DATE

Pay with Credit Card:

HELP: I received an error message when making a payment – what happened?

A failed online payment occurred for any of the reasons below:

The billing address you entered does not match the address your bank has on file. Please check the billing address and ZIP code of the card you are using.

The CVV code does not match to the credit card number.

The entered credit card number is not a valid credit card number or the card has been suspended or frozen.

What if my billing address is a PO Box?

You may see payment errors if your billing address is a PO Box. Most banks require your physical address for verification purposes. For that reason, you would need to enter your physical address as your billing address.

However, if your card address is a PO Box, then you can try entering the box number first in the billing address. For example, enter “1234 PO Box” rather than “PO Box 1234”.

Why do I see charge(s) on my credit card online portal when I received an error here? Did you charge my card?

Don’t worry, we did not charge your card. However when processing your payment we send an authorization request in the full amount. The credit card processes the authorization and returns us back the reason it failed, however the pending charge / authorization may remain on the credit card system for up to 10 days. It will be automatically removed after it expires.

PAYMENT INSTRUCTIONS

IMPORTANT NOTE

OR

AND

For US addresses, please only enter the first 5 digits of the ZIP code.

Provident Account #:

Please select the Invoice(s) you would like to pay. If you already sent the payment for any of the invoices below, do not pay the invoice again.

HELP: I received an error message when making a payment – what happened?